Dublin Bus commuters may be entitled to a €40 refund due to industrial action
By Eithne Dodd | Nov 30 2016
DUBLIN Bus Annual Commuter ticket holders are entitled to a €40 refund due to them as a result of the industrial action of Dublin Bus drivers which took place earlier this year.So far, only 25% of the 17,000 people with annual commuter tickers have applied for their €40 refund. Holders of monthly tickets are also entitled to a refund. Almost 13,000 commuters have yet to collect more than €500,000 owed to them.36% of UCD’s population of 28,000 commute to the campus by bus. However as the only way to receive a refund is to collect it from the Dublin Bus head office on 59 Upper O’Connell Street, it is unlikely that many UCD students have as it would be a significant journey from the campus in itself. The company has been criticised for not facilitating online or telephone refunds.According to their website, Dublin Bus will issue commuters with “annual and monthly bus tickets on Leap Cards for each day lost due to the industrial action”.Each day of industrial action is a €5.50 refund and each day services ended at 9pm is a €2.30 refund. If you have an annual or monthly Irish Rail point-to-point ticket, you will be refunded €15.00.The company has said most customers with annual and monthly passes are in the TaxSaver scheme and don’t use travel credit to pay fares saying such customers “prefer to be refunded in cash”.You can find out more about getting a refund at: https://www.dublinbus.ie/News-Centre/General-News/Advice-for-Customers-on-Refunds-due-to-Industrial-Action/#sthash.IMtWdFPY.dpuf